Amy Hagerty, PHR, SHRM-CP is the SVP/Human Resource Manager for Mountain West Bank which currently has 330 employees throughout Washington and Idaho. Amy’s passion is employee engagement and creating a positive work culture. She has over 25 years of experience in Human Resources, mostly in banking.  Amy grew up in Pennsylvania and graduated from Mansfield University of PA with a BS in Psychology and Human Resources. After graduation, she moved to Upstate New York to begin her career in HR. In 2012, she moved to beautiful North Idaho.

Amy has been actively involved in SHRM Chapter boards since 2001 and has been on the board of HRNNI since 2013. Amy has been the Business Advisory Council Lead for Project SEARCH since 2017, an international organization that helps young adults with disabilities find meaningful employment. She has also been on the board of Tesh, Inc. since 2022.

In her free time, Amy enjoys volunteering in the community, being active outdoors, gardening, baking, travelling, beekeeping and spoiling her black lab Gus. 

Katie is a community ambassador who is passionate about helping community organizations and businesses reach the next level in their success. Customer-focused professional with over 20 years of customer service experience and 12 years of Human Resources (HR) and benefits administration experience. Katie has a bachelor's degree in business with human resources emphasis.

Katie works as a Human Resource Consultant with OmniaHR providing new employee orientation, benefits administration, HR planning processes, and supporting companies in their HR needs.

Katie has been fortunate to be a part of a community with an incredible heart. She found her calling to help people and businesses connect. She excels at relationships and serves as a community ambassador including Coeur d'Alene Chamber of Commerce Board member, Human Resources Network of North Idaho President, Kootenai County Police and Fire Memorial Foundation Director, Coeur d'Alene Rotary - Noon Club, and is the Founder of The Lady d’Alene’s.

Katie has her Society of Human Resources Management (SHRM) Certificate Program and is an Idaho state-licensed life and disability producer.

While she is not working or serving this incredible community, you’ll find her on the sidelines of some sort of sports activity. She is blessed with two active daughters who play sports year-round. For that reason, most weeknights or weekends are spent traveling to watch them play softball, soccer, basketball, or running in cross country and track.

Jane is an HR professional with over 15 years’ experience working directly in HR management and an additional 5 years partnering with HR departments as a business analyst and training developer.  She has worked for ALLWEST Testing and Engineering since 2018 as their HR Manager, and prior to that spent 11 years with an electrical engineering firm in Cd’A holding various HR roles.  Her interests lie in the areas of emotional intelligence, productive communication, and coaching as a means to help employees develop a self-reflective mind-set.

A native of Spokane, Jane spent her college years in east Texas, then lived and worked in Seattle, and eventually made her way back home to the Inland Northwest. She has lived in the Coeur d’Alene area for the last 16 years with her husband, daughter, and fur-kid, Mia the Bernedoodle .  In her leisure time in the colder months you’ll find her geeking-out on home improvement and baking shows, attempting DIY projects, reading a good mystery, and dreaming of summer! And in the summer she likes nothing better than spending the day boating with family and friends on Lake Cd’A.

Heather Andrews is currently HR Director for ACI Northwest. She started her HR journey 7 years ago, after 1 year in accounts payable. Since then, she has learned so much about HR and continues to blossom in it.

Heather is working towards her associates in accounting with NIC. She plans to pursue her Bachelors in Psychology. She is currently certified in Idaho Worker’s Comp, and holds a Basic HR Certificate and Basic Computer certificate from NIC.

Heather was born and raised in Coeur d'Alene, and has lived here her whole life. She loves spending time outside, especially in the sun. Heather has a passion for horses and her favorite hobby is horseback riding. Other hobbies Heather enjoys is camping, hunting, fishing, kayaking, and paddleboarding. In the winters, she likes to go sledding and enjoys movies curled up in a blanket. Her absolute favorite thing to do is spend time with her fiancé and two girls, age 14 and 5.

With a background in Operations Management and Human Resources, Catherine provides mission-critical administrative support and backup to the human resource team on a daily basis. Her knowledge and support help maintain the Human Resource Information System (HRIS) by ensuring data integrity, report generation, and analyzing data flows for process improvement opportunities. Her role is also responsible for assisting with Recruiting, Training, New Employee Orientation, Onboarding, and Employee Lifecycle Management.

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Catherine has her Bachelor of Science in Therapeutic Recreation from EWU. Some of her favorite hobbies include hiking, kayaking, and taking day trips in the local area. She also enjoy attending concerts, listening to music, painting, and trying new things with friends and family.

Genevieve Perrier is an HR professional who found her passion for people and workplace culture after transitioning from the service industry. She’s been in HR for over three years and is hoping to soon pursue her SHRM certification. Genevieve brings a people-first mindset and a love for continuous learning to everything she does. She’s excited to serve as Secretary and help build on top of the strong, connected local HR community that is already established through HRNNI. 

Victoria’s shared passion for helping others prompted her to begin her journey with Packard Wheeler Succession. She graduated in 2018 from Eastern Washington University with a bachelor’s degree in communication and a minor in Spanish. Victoria works alongside the benefits team to help capture new business opportunities. She is approachable, reliable and believes that building and maintaining relationships is the key to success.

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Victoria is a Big Sister with Big Brothers Big Sisters INW and enjoys helping young girls who may be facing adversity and help to change their lives for the better. She also serves as the Communications Director on the board for the Inland Northwest Society of Human Resource Management (INSHRM). Outside the 8 to 5, you can find Victoria cuddling with her goldendoodle, reading and spending quality time with her new fiancé!